Ben Nielsen's Alexandria Automotive

Keri 2 months ago

My first time here and it was a great experience. I didn’t feel pressured and all recommendations were clearly laid out. Christian helped me prioritize those services for the near future which I appreciated. Will definitely return for more maintenance work.

Wendy Rivera 4 months ago

Great experience! The service was fast and attentive from start to finish. Samuel was friendly, professional, and took the time to explain everything clearly. I really appreciated the excellent customer service and transparency throughout the process. I’ll definitely be coming back for future maintenance and repairs. Highly recommended!

Heidi Bossley 4 months ago

I had a tricky tire issue that wasn't easy to diagnose, but the team here was patient and thorough until they figured it out. The customer service was excellent throughout — they kept me in the loop and made the whole process stress-free. The work was done right, and my car has been great ever since. Highly recommend!

Trinh Nguyen 5 months ago

Excellent experiences. I just had an oil changed service with them. They checked and sent a report vis text message. In there, show your car condition with pitures. Pretty clear and straightforward. Got a free lyft home and come back from them. And so friendly. Highly recommend.

S S 6 months ago

Rating: ⭐⭐⭐⭐⭐ Huge thanks to Ivan for his incredible help when our car broke down near Alexandria. It is rare to find such honest and kind service these days. Ivan saw us immediately, provided fast, expert service, and was so generous that he wouldn't even charge us for the repair because he considered it "minor"—even though he clearly put in the time and effort to help us get back on the road. If you need repairs or maintenance, this is the place to go. You can be assured of efficient service and, most importantly, you won't be ripped off. We truly appreciate the integrity and professionalism here. Highly recommended! — Shirley and Manuel